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Many businesses are focused on digital transformation and improving processes to step up how they predict and serve customer needs. They are counting on the cloud to help them achieve this, already confident of its flexible and affordable benefits in their organisation.
But that achievement is still threatened by lingering, information-based challenges. In 2018, organisations want to dig more deeply into their information to improve their decision-making, but they still struggle with data silos, so they have a wealth of information trapped within departments. |
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