Tax rules are updated daily around the world, which means getting purchase orders and invoices right the first time is far from straightforward. It presents a serious challenge to businesses of all sizes attempting to transact in different locations, but it also offers an opportunity to develop favoured buying relationships by getting the process consistently right.
In procurement, many departments aim to address the issue by manually keeping track of changing legislation in different parts of the world and then applying the rules to their purchase orders. But they regularly need to speak with sellers to correct tax on problematic invoices. Finding themselves over or underbilled for tax causes frustration with suppliers, aside from potential financial problems, so there is a strong incentive for buyers to ensure things are right from the start.
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